Privacy Policy for Pye
Effective Date: May 1, 2025
1. Introduction
Welcome to Pye ("we," "our," or "us"). At Pye, we understand that privacy is particularly important in relationship management applications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
We prioritize your privacy and have designed our application with security and discretion as core principles. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide to Us
When you use Pye, we may collect the following types of information:
- Account Information: When you create an account, we collect your email address and password (which is stored in encrypted form), or authentication information if you choose to sign in with Google or Apple.
- Profile Information: You may choose to provide name, photo, relationship identifiers, and other details to personalize your experience.
- Calendar and Availability Data: Information about your schedule, availability, and events you create or participate in.
- Relationship Information: Data about your partners, relationship dynamics, and permission settings.
- Communications: Content of messages sent through our application to other users.
2.2 Information Collected Automatically
When you use our Service, we may automatically collect:
- Device Information: Information about your mobile device or computer such as device type, operating system, and browser type.
- Usage Data: Information about how you use the Service, including time spent on the application, features used, and actions taken.
- Location Information: General location information based on IP address, not precise GPS data, unless you explicitly opt-in to location sharing.
2.3 Calendar Integration
If you choose to integrate with Google Calendar or other external calendar services:
- We access your calendar data on a read-only basis to display your existing commitments in our application.
- We do not modify your external calendar data without explicit permission.
- We sync only the minimum data necessary to show availability.
3. Client-Side Encryption
Pye uses client-side encryption for sensitive relationship and calendar data:
- All sensitive data is encrypted on your device before transmission to our servers.
- Our servers store only encrypted data blobs and cannot access or read the actual content.
- Encryption keys are managed securely and are required to share information with partners.
- Different data types may be encrypted with different keys to allow selective sharing.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Process and complete transactions and send related information.
- Respond to comments, questions, and requests and provide customer service.
- Communicate with you about the Service, including updates and notifications.
- Personalize your experience based on your preferences.
- Generate anonymized, aggregated data for service improvement purposes.
5. How We Share Your Information
5.1 Sharing With Partners
- Information is shared with your partners only according to the permission settings you establish.
- Partner information is only shared when:
- You add a partner (and only after they have approved granting access), or
- Another user adds you as a partner and you explicitly approve this connection
- We provide template-based permissions with customizable settings for different relationship types.
- Metadata filtering allows for selective sharing of event details.
- We will never share your sexual preferences, practices, or histories with other users without your explicit, free, and informed consent, even if those users are your partners.
5.2 Service Providers
We may share information with third-party vendors who need access to information to perform services on our behalf, such as:
- Cloud storage providers
- Analytics services
- Customer service providers
- Authentication services
All service providers are contractually obligated to use your information only for providing services to us and in accordance with this Privacy Policy.
5.3 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
6. Data Security
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure:
- Encryption of sensitive data both in transit and at rest.
- Regular security assessments and penetration testing.
- Strict access controls for our personnel.
- Secure key management for client-side encryption.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You can request deletion of your account and associated data at any time through our application or by contacting our support team.
8. Your Rights and Choices
8.1 Account Information
You can review and update your account information at any time by logging into your account. You can also deactivate your account through the application settings.
8.2 Push Notifications
You can opt out of receiving push notifications by changing your notification settings in your device settings or within our application.
8.3 Calendar Permissions
You can disconnect external calendar integrations at any time through your account settings.
8.4 Data Export
We provide mechanisms to export your data in standard calendar formats for portability.
9. Children's Privacy
Our Service is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
10. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, we may transfer your personal information to the United States and process it there.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@pyeapp.com
- Address: Pye App, Box 732, 368 Pearkes Drive, Revelstoke BC. V0E 2S0
Thank you for trusting Pye with your personal information.